SHOP OUR NEW TERRAZZO MINI COLLECTION...EARRINGS, EARRINGS, EARRINGS

PAYMENT, SHIPPING & RETURNS

PAYMENT

WE ACCEPT ALL MAJOR CREDIT CARDS INCLUDING AMERICAN EXPRESS AND PAYPAL

SHIPPING WITHIN THE UK

STANDARD SHIPPING AT CART- 1ST CLASS NO TRACKING £1.75 (£0.50 FOR EACH ADDITIONAL ITEM)

1ST CLASS TRACKED DELIVERY UK- ADD £1.75 TO CART HERE

EXPRESS DELIVERY UK- ADD £5.25 TO CART HERE 

Express Items ordered after MIDDAY on a Friday will ship Monday for Tuesday delivery.

You should receive your items 2-5 days after ordering (non express) 

INTERNATIONAL SHIPPING

£5.00 VIA AIRMAIL (WITH £0.50 FOR EACH ADDITIONAL ITEM)

For international customers shipping times vary depending on your country. Email us though, we can usually give you an approximate time.

INTERNATIONAL SHIPPING TRACKED

We offer a tracked service to customers outside the UK. Just add TRACKED DELIVERY (WORLD) This costs and additional £5.00.

NEED TO RETURN AN ITEM?

No problem. If you are unhappy with your item and would like an exchange or refund contact us info@custommadeuk.com within 14 days of your purchase. Please note:

WE NEED AN ORIGINAL ORDER NUMBER AND THE NAME OF THE PERSON WHO ORDERED THE ITEM.

ITEMS NEED TO BE SENT BACK IN THE ORIGINAL PACKAGING, IN THE CONDITION IS WAS SENT IN.

WE WILL REFUND OR EXCHANGE YOUR ITEM UPON RECIEPT. WE WILL NOT REFUND SHIPPING.

In the unlikely event that your goods are faulty please contact us info@custommadeuk.com and we will arrange an exchange or refund.